The Full Menu
From workshops to coaching to on-site support, we work with you to improve your communication where it matters most
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Here’s a taste of how we help technical experts and teams to connect.
Connect through change
Leaders who successfully lead their teams through change are six times more likely to have their project succeed. Be one of them.
Craft your way of working
Set strategic objectives and have the whole team on board with executing them with this 12 month roadmap session.
Find your common language
Stop missing important opportunities, incurring delays, and experiencing friction within your cross-functional team.
Cultivate your communication
Spend less time clearing up misunderstandings and managing emotionally-driven reactions. Spend more time getting work done.
Executive communication coaching
Modern leaders need soft skills to match technical understanding. Develop those people skills to effectively communicate with your team.
Stand in their shoes
Stop misunderstandings with your customer by stepping into their shoes and understanding the problems they face.
Protect your information
Ensure your private information is kept private. Protect your data now and save yourself from future headaches.
Flying start programme
First impressions count. Jump into that new role with the confidence and communication skills to connect with all stakeholders.
"The single biggest problem in communication
is the illusion that it has taken place”
George Bernard Shaw
Irish playwright (1856 - 1950)
Connect Through Change Workshop
In this workshop, we give you practical tools to achieve successful change. You’ll learn how to lead change effectively so that your transition happens on time and in budget with buy-in from your technical team. Resistance to change is common and can undermine your leadership.
The skills we teach in our Connect through Change workshop help you anticipate the sticking points and react well to tension as you work towards your required outcomes, or your project deadline. You will learn to manage the emotions, as well as the technical challenges, that come with change.
By the end of the workshop you will have the tools you need to:
Create unity: Set out a united vision for your project
Bring clarity: Establish a common language that everyone understands
Be efficient: Manage pressure points to meet deadlines and budgets
Craft Your Way of Working Workshop
In this one day workshop, you and your team will use the power of communication styles to plan and achieve your team goals over the next 12 months.
This workshop is ideal as a annual team day or offsite before you set your team and individual performance objectives.
By the end of the day, you’ll start to see:
More considered communication
Quicker resolution of conflict
A self-organised team
Higher employee retention
Find Your Common Language Programme
Our Find Your Common Language programme helps teams that are struggling to find cohesion, synergy and autonomy. It’s particularly suited to technical or cross-functional teams in technology, engineering, financial or science-based working environments.
This three-session programme helps you to use your knowledge of communication styles to establish an effective way of working cohesively and collaboratively as a team to achieve common goals.
Teams who complete this programme tell us they now see:
Team members who are experts at what they do, and also operate as one team
Leaders who no longer need to relay information between groups
Individuals who need less guidance before taking action
Problems that are solved by the team, rather than taken to other people or ignored.
Cultivate Your Communication Programme
This programme is all about improving a technical expert's capability and confidence to communicate. A series of interactive workshops will give you a better understanding of your communication style and provide you with practical communication skills, as well as with plenty of opportunities to practice in a safe learning environment.
In this programme, we give you practical tools to help you connect with others. You'll learn how to communicate effectively (verbally, non-verbally and in writing), so that you can build healthy relationships with your colleagues or customers.
By the end of this programme, you can expect to:
Be more confident and competent when connecting with others
Be a more articulate technical expert
Have stronger customer relationships
Get started with a free consultation
Executive Communication Coaching
For leaders looking to maximise their impact, one-on-one coaching provides bespoke frequent and relevant interactions with an independent consultant that will allow you to enhance your performance. One-on-one coaching allows you to safely explore new ways of thinking, increase your perspective and knowledge, and practice new skills.
Leading a technical team in today’s high-tech world demands more soft skills than technical prowess. All too often, people in these leadership roles have had years of technical training and development but little experience in honing their people and leadership skills. Without support they often struggle to lead their people effectively.
With one-on-one coaching sessions tailored to your situation and availability, you can expect to:
Get clarity on the reason for your connection or communication issues with your direct reports
Understand your connection or communication blindspots
Learn new skills to address these issues
Feel more confident to diagnose and address connection or communication issues in the future
Stand in Their Shoes Workshop
This interactive workshop helps to improve the communication between two (or more) teams. It equips technical experts with knowledge and techniques to avoid miscommunication and frustration when working with customers who don’t share the same technical expertise.
Standing in the shoes of your customer, you’ll learn how to read and understand your customer’s perspective, and identify the barriers to communication that exist today. By learning more about your communication style and that of your customer, you will form a more cohesive working relationship with your customer and can expect:
Improved, faster communication when working together
More thorough requirements gathering, reducing rework down the track.
Better client relationships, resulting in greater client retention
Protect Your Information Package
Appropriate policies, robust processes and engaged employees are the three ingredients for effectively protecting your organisation’s information. Without these, your information could be disclosed to other parties intentionally or unintentionally.
Our Protect Your Information Package ensures that the information stored in your information systems is well protected. Working together, we will help you to:
Create or update your IT systems, data protection and privacy policies
Identify new processes for you to put in place to support these policies
Educate your team about these policies and upskill them around new processes.
Flying Start Programme
Research shows that new leaders can take up to 9 months before they are effective at a significant cost to the company.
This three-month programme is designed to help a newly recruited technical expert to connect with their direct reports, colleagues, leaders and/or customers. It begins one week before you start your new role and ends after three months.There’s a lot riding on the first weeks after you join a new team or organisation. You’re keen to make a good impression and secure your success in the role. Your leader is looking for validation of their candidate selection and is eager to see the team benefits from your skills and experience.
Supported by Wires Uncrossed in those early days and weeks, you can expect:
A clear understanding of your communication style and that of your new direct reports, colleagues and customers
Practical techniques to start connecting with these people from your first day in the role
Improved confidence to communicate and connect with others
A strong start in leading and motivating your new team