How To Untangle the Real Blockers in Your Business with Myles Henaghan

Tune in to this episode of the Scale Up Growth podcast as Myles Henaghan, Founder of Wires Uncrossed, shares his journey and insights into software delivery efficiency.

You’re not lazy and you’re not doing it wrong. You’re just scaling on top of a system that’s already tangled, and this episode shows you exactly where to look and what to fix.

In this episode, Jonathan sits down with Myles Henaghan, founder of Wires Uncrossed, to delve into the intricacies of software delivery systems. Myles shares his journey from experiencing recurring challenges in tech teams to developing the Hierarchy of Engineering Needs, a framework designed to systematically identify and address constraints in software delivery. 

They discuss the importance of understanding your system’s bottlenecks, the value of open-sourcing methodologies, and how to maintain balance between professional ambitions and personal life. 

Whether you’re a business owner feeling stuck or a tech leader aiming for scalable growth, this conversation offers actionable insights to help you move forward.

Listen to the podcast here:

In this episode of Stories of Scale with Jonathan Herps, you’ll discover:

• How to spot when your delivery problems aren’t about headcount or effort but about tangled systems, misalignment, and invisible constraints (01:07)

• Why giving away your frameworks earns credibility, attracts self-qualified buyers, and helps you grow even when you’re not in the room (04:36)

• A flexible structure to manage your business, team, visibility, and life without dropping the ball or pretending you can do it all (06:17)

• How even high-functioning teams can crash if they lose sight of commercial realities (12:07)

• How to rewire your mindset for sustained growth (15:51)

• What healthy leadership teams really look like (17:20)

• How to use AI without multiplying chaos, especially when quality controls are weak or missing (24:07)

• Focusing on the most important constraint today and keeping momentum without chasing perfection (30:44)

Key takeaways for CEOs and business owners:

• More people ≠ more output. If your team’s velocity is dropping as headcount grows, you’ve likely got a system constraint problem, not a talent one.

• Don’t hoard your IP. Leverage it. Open-sourcing your frameworks builds authority, accelerates trust, and magnetises the right-fit clients who are already sold on your thinking.

• Your calendar reflects your leadership priorities. A simple, daily 4-bucket system (Grow, Run, Connect, Home) can help you make smarter trade-offs and stay intentional instead of reactive.

• Great leadership teams disagree often, with respect. Tension, challenge, and banter are healthy signs. If nobody’s pushing back, you may be playing it too safe.

• AI amplifies your system, for better or worse. Without solid quality controls, AI tools will just help your team produce more of the wrong thing, faster. Focus on flow before fuel.

Tune in to gain a fresh perspective on scaling your business through effective software delivery strategies. 

Jonathan Herps is the Founder and CEO of Scale Up Growth. For insights and strategies to scale business, see more at https://scaleupgrowth.co/

QUOTES

“Not everybody is ready to buy from you today. 50% will buy from you in the next two years, and 50% will never buy from you.” – Jonathan Herps

“It’s never done. It’s a machine. You make this machine, and sometimes it’s hard to tell who’s leading who, but that’s it.” – Myles Henaghan

“If you can’t remember the last time one of your people on the leadership team, one of your peers or people reporting to you, if you can’t remember the last time they called you out on something or pushed back on something, then it’s probably a sign you’re maybe going through the motions, or there isn’t quite the right level of focus that’s going on.” – Myles Henaghan

“Everything is always a little bit broken somewhere, but that’s okay. Just focus on the bits that are most important to fix.” – Myles Henaghan